Salesforce

Summer is not officially over yet, but luckily, those of us in the Salesforce ecosystem do not have to wait another moment for the Winter ‘24 release. With enhancements to existing tools, community ideas delivered, exciting new features, and more, there’s no better way to close out the year. What's a release? Salesforce periodically...

With a growing host of digital and other communication channels available to facilitate interactions between sales reps and prospects, sales engagement platforms are becoming more critical to support successful sales teams. Whether it’s choosing the right channel to use for the right prospect at the right time, knowing when the next interaction should occur,...

Salesforce OmniStudio is a suite of tools enabling quick and easy configuration of seamless, feature-rich, branded, industry-specific user experiences without code. For those familiar with Salesforce configuration, this may sound like flow and other existing tools Salesforce provides. And the concepts are similar, but OmniStudio includes user interface and styling capabilities typically only achievable...

By Katie Levy Summer is coming, and that means it's Salesforce release season again. With new features, enhancements, community ideas delivered, and more, the Salesforce Summer ’23 release marks an exciting milestone in the year. And this release is a big one. What is a Salesforce release? Over three sets of weekends each year, Salesforce delivers...

According to the 2022 Salesforce Connected Government Report, 60% of people say that governments need to modernize how they deliver services to constituents. By modernizing inefficient legacy systems, state, local, and federal agencies can build thriving communities, deliver the best possible services to constituents, and support citizen engagement. But when it comes to improving...