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Salesforce Implementation Services

Salesforce Government Cloud Consulting & Implementations

Client Review: 5/5 ★ ★ ★ ★ ★

HigherEchelon provided excellent, efficient, and smart solutions to meet our specific needs with Salesforce. They were able to speed up our configuration and completed our project nearly 8 weeks ahead of schedule. They are prompt and quick to help if a need arises. We highly recommend them!

– Public sector client review on Salesforce AppExchange

Public Sector Data Challenges Require Special Expertise & Unique Solutions

At HigherEchelon, we know tackling data challenges is never easy, and it can be especially tricky in the public sector due to scale and operating constraints. We have extensive experience serving public sector clients who need mission-ready technology customized to meet their specific situations. We have also helped public sector organizations tackle unique challenges such as:

Legacy systems designed long ago that cannot be, or should not be, modernized
Specific compliance and data security requirements
Time-consuming HR Recruiting, Applicant Tracking and Employee Onboarding systems
Inefficient business processes resulting from use of outdated technology or general lack of technology support
Large and complex data-cleansing and data-loading needs

Maximize Your Salesforce Investment

The HigherEchelon team knows Salesforce and knows how Salesforce must be configured and used within the public sector. We have worked with public sector clients requiring FedRAMP Moderate or High Solutions in their environments as well as those requiring DoD IL4 solutions. We have helped organizations graduate from an Excel or Access and email-based solution to something more flexible and cloud-based. And we’ve worked with government organizations looking to modernize systems common in the private sector, but with unique public sector requirements and nuances.

We help public sector clients get the most out of their Salesforce investments through high-quality Salesforce customization, consulting, implementations, and end-to-end organizational change management.

Most organizations require an implementation partner to help them maximize their Salesforce investment and realize all of its benefits.


Trusted by Public Sector Clients Such As:

HigherEchelon has significant experience in government contracting and has successfully implemented a wide variety of Salesforce projects ranging in size, scope, and complexity. We work with special versions of Salesforce products designed for Government use and can provide:

  • Government Cloud expertise and relationship with Carahsoft 
  • Excellent Teaming Partners available for extended expertise and scalability
  • An all U.S.-based staff
  • Service-Disabled-Veteran-Owned (SDVOSB) small business designation 
  • Sales Cloud, Service Cloud and Community Cloud consultants on staff 
  • Pardot and Marketing Cloud consultants on staff 
  • Deep Lightning deployment and migration expertise 
  • Strong expertise in Process Builder and Flow 
  • Ability to write, remediate and eliminate APEX code as needed 
  • Experience in deploying/configuring AppExchange Solutions with Salesforce 

Our Proven Public Sector Experience Speaks for Itself.

No Salesforce implementation project is too small or too complex. HigherEchelon has proven skills in deploying, configuring, and customizing Salesforce with experience implementing Salesforce in a variety of use cases, including the following public sector projects:

  • Currently implementing a Salesforce solution and providing organizational change management support as part of the Army’s Accessions Information Environment (AIE) transformation program to modernize Army recruiting for the future.
  • Designed and built a Community and Service Cloud solution for the United States Military Academy at West Point, enhancing and automating multiple processes related to summer leader experience (SLE) program administration.
  • Implemented an applicant tracking system for the recruitment of enlisted personnel to an elite division of Special Operations Command (SOCOM) to automate the multiple administrative, documentation, and communication requirements of recruitment process and activities.
  • Developed the California National Guard Discovery Youth ChalleNGe enterprise technology solution that automates the recruiting and tracking processes of program candidates, providing enhanced efficiency, new communication capabilities, and effective data management.

Why Choose HigherEchelon as your Salesforce Implementation Partner?

HigherEchelon is a multi-award-winning, registered Salesforce Ridge-level Consulting Partner with 100+ active partner program certifications held by our staff and a 5 out of 5 customer satisfaction rating.  We provide expert Salesforce development and implementation support services to modernize and improve organizational processes and efficiency. We utilize an Agile framework with a focus on technology and process to enhance the business value of the Salesforce platform. As a strategic partner to Salesforce, HigherEchelon has an expert understanding of what tools to use in Salesforce’s portfolio to achieve the best results for our public sector clients.

HigherEchelon Can Pursue Salesforce Opportunities on the Following Contract Vehicles:

Contact Us for Proven Public Sector Salesforce Implementation Services

If you are looking for a trusted Salesforce consulting partner who can help with everything from data migration to CRM system implementation, contact us today to see how we can deliver a smooth and successful Salesforce implementation process for your organization.

Call us at 866-469-9945, email us at Solutions@higherechelon.com, or fill out this form so we may discuss your needs.

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