HigherEchelon provided excellent, efficient, and smart solutions to meet our specific needs with Salesforce. They were able to speed up our configuration and completed our project nearly 8 weeks ahead of schedule. They are prompt and quick to help if a need arises. We highly recommend them!
– Public sector client review on Salesforce AppExchange
At HigherEchelon, we know tackling data challenges is never easy, and it can be especially tricky in the public sector due to scale and operating constraints. We have extensive experience serving public sector clients who need mission-ready technology customized to meet their specific situations. We have also helped public sector organizations tackle unique challenges such as:
— Legacy systems designed long ago that cannot be, or should not be, modernized
— Specific compliance and data security requirements
— Time-consuming HR Recruiting, Applicant Tracking and Employee Onboarding systems
— Inefficient business processes resulting from use of outdated technology or general lack of technology support
— Large and complex data-cleansing and data-loading needs
The HigherEchelon team knows Salesforce and knows how Salesforce must be configured and used within the public sector. We have worked with public sector clients requiring FedRAMP Moderate or High Solutions in their environments as well as those requiring DoD IL4 solutions. We have helped organizations graduate from an Excel or Access and email-based solution to something more flexible and cloud-based. And we’ve worked with government organizations looking to modernize systems common in the private sector, but with unique public sector requirements and nuances.
We help public sector clients get the most out of their Salesforce investments through high-quality Salesforce customization, consulting, implementations, and end-to-end organizational change management.
Most organizations require an implementation partner to help them maximize their Salesforce investment and realize all of its benefits.
HigherEchelon has significant experience in government contracting and has successfully implemented a wide variety of Salesforce projects ranging in size, scope, and complexity. We work with special versions of Salesforce products designed for Government use and can provide:
No Salesforce implementation project is too small or too complex. HigherEchelon has proven skills in deploying, configuring, and customizing Salesforce with experience implementing Salesforce in a variety of use cases, including the following public sector projects:
HigherEchelon is a multi-award-winning, registered Salesforce Ridge-level Consulting Partner with 100+ active partner program certifications held by our staff and a 5 out of 5 customer satisfaction rating. We provide expert Salesforce development and implementation support services to modernize and improve organizational processes and efficiency. We utilize an Agile framework with a focus on technology and process to enhance the business value of the Salesforce platform. As a strategic partner to Salesforce, HigherEchelon has an expert understanding of what tools to use in Salesforce’s portfolio to achieve the best results for our public sector clients.
If you are looking for a trusted Salesforce consulting partner who can help with everything from data migration to CRM system implementation, contact us today to see how we can deliver a smooth and successful Salesforce implementation process for your organization.