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Salesforce Implementation Services

Salesforce Implementation Services

Delivering management platform solutions using clicks not code

Salesforce Implementation PartnerThe Salesforce platform is incredibly rich in capability and can be configured to support almost any business process. However, there is both an art and a science to understanding what tools to use within the vast platform so that the best results are achieved.

Direct experience in the domain where the customer resides is incredibly important and imperative to reduce or eliminate the use of custom code in Salesforce solutions. Doing so reduces complexity, improves maintainability, and keeps overall costs down. As a Salesforce implementation partner, HigherEchelon commits to building you the Salesforce solution you need, using “clicks not code” wherever possible. Contact us today to learn more about our Salesforce implementation services and implementation approach or to discuss a Salesforce implementation strategy with our team.

Our solutions drive organizational excellence and increase the value of your Salesforce investment 

HigherEchelon follows Agile methodologies to ensure that the customer knows exactly what we are building, can see project progress, and provide feedback at multiple points during the implementation process.

HigherEchelon is a Silver Certified Salesforce Partner with excellent customer satisfaction ratings!


No Salesforce implementation project is too big or too complex for us. HigherEchelon has proven skills in deploying, configuring and customizing Salesforce. We have hands-on experience implementing Salesforce in a variety of use cases, including the following projects:

  • Led the implementation of Salesforce for several thousand users at hundreds of locations across North America, supporting nearly 80 P&L centers and with complex integrations to third-party data sources and applications
  • Led the re-architecture and implementation of Salesforce supporting an international private equity firm (with $200B assets under management)
  • Designed and built a Community Cloud and Service Cloud solution, in multiple phases, for the United States Military Academy at West Point
  • Received a Partner Innovation award at Dreamforce 2018 for the United States Military Academy at West Point work listed above
  • Performed multiple small and medium-size business implementations in the financial services, government contracting, professional services and other industries
  • Implemented a sophisticated Applicant Tracking system using Community Cloud and Service Cloud for a division of Special Operations Command.


HigherEchelon has significant experience in government contracting and has seen successful implementation of various Salesforce projects. We work with special versions of Salesforce products designed for Government use (GovCloud variants). HigherEchelon can pursue Salesforce opportunities on the following contract vehicles:


HigherEchelon has direct Salesforce implementation experience in multiple industries. Combining our industry experience with a disciplined process perspective and deep understanding of the Salesforce platform allows our team to develop practical solutions with real impact to your organization.

Examples of industries we have direct experience in executing successful Salesforce implementations include the following: Financial Services, Professional Services, Technology, Government Contracting, Manufacturing, Building Products and Services.

Our Team – Salesforce Experience and Certifications


  • Sales, Service and Community Cloud
  • Lightning Deployments and Migrations
  • Marketing Cloud
  • Pardot
  • Einstein Analytics
  • Integrations


  • Sales, Service and Community Cloud Consultant
  • Platform Developer I and II
  • Application and System Architect
  • Platform App Builder
  • Advanced Administrator
  • Administrator

Contact Us for Proven Salesforce Training & CRM Implementation Services

If you are in either the private or public sector and are looking for a Salesforce consulting partner who can help with everything from data migration to CRM system implementation, contact HigherEchelon today to see how we can deliver a smooth and successful Salesforce implementation process for your company. No implementation project is too complex. As a registered Salesforce consulting partner, we offer our services in deployment, implementation, and ongoing training of all Salesforce solutions.

Client Review: 5/5 ★ ★ ★ ★ ★

We hired HigherEchelon to complete a [Salesforce] project that was started by another provider whom we fired for their inability to finalize the project and satisfy the requirements. HigherEchelon did an excellent job!

– Stephan Wall, Partner, August Spark

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