Neil Kugler is the Director of Operational Excellence and is responsible for overseeing the day-to-day operational processes for HigherEchelon, ensuring that everything runs smoothly and efficiently. He also serves as a Human Capital Services General Management Consultant where he applies research, problem solving, and other analytical skills to help improve structure, operations, management systems, and organizational performance of HE clients.
Prior to joining HigherEchelon, Neil served as the Chief of Staff at Telnyx, a next gen global communications platform. Before joining Telnyx, Neil operated for 26 years in the United States Army as a helicopter pilot and Aviation Officer. In this capacity he excelled in a variety of operational and staff roles at the tactical, operational, and national strategic level. Neil served multiple deployments to Iraq and Afghanistan, two tours to the Pentagon on the US Army and Office of the Secretary of Defense staffs, and was a plankholder on the team that activated and built out United States Space Command in 2019.
Neil is a 1995 graduate of West Point with a Bachelor of Science degree in Environmental Science. He also holds an MA from the Naval War College and an MS from the National Defense University. Neil and his wife Bridgette reside in Colorado Springs, CO with their four children.