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Who We Are

Who We Are | People, Process, Technology

We are a dedicated team of passionate experts focused on providing our customers the most innovative solutions

Our people are industry experts who work alongside clients to create winning strategies that support improvements in effectiveness, efficiency, and productivity. Our ideal vision includes high performing teams, using efficient processes, in a culture that supports and drives the business strategy.

Our team is client focused, collaborative, and solution oriented.

As professionals in training, technology, and engineering solutions we provide our clients the tools and skills required to be transformational leaders, digitally transform organizations, and lead through continuous change.

Our Approach to Organizational Excellence

Transformational Leadership

Great leaders are not only defined by the success they achieve but also by the impact they have on their team members. While there are many approaches to leadership, the most impactful and engaging style of leadership in the modern workplace is transformational leadership.

Today’s digital business environment requires leaders who can lead through rapid, continuous change in order to keep the organization relevant.

Transformational leadership encourages innovation, education, and collaborative and clear communication—all of which are hallmarks for leading in complex situations.

Through our program, the Resilient and Adaptable Leader©, we coach leaders on the behaviors associated with transformational leadership.

These behaviors encourage, inspire and motivate employees to innovate and create change that will help grow and shape the future success of the company. Our experts work with your team to identify and evaluate the skills, culture, and tools necessary for your organization to excel in the modern, digital work environment.

Read more about our programs and how we help your organization’s leaders become the change agents you need them to be on our Human Capital Services page.

Digital Transformation

In today’s competitive and fast-changing environment, organizations must strive to serve their customers more effectively while efficiently using resources. This often requires a digital transformation.

Digital Transformation involves the utilization of technology to enable an organization to improve work environments, enhance business processes, and optimize methods of customer service.

Digitally transforming an organization can create competitive advantages and cost savings, but it will also result in organizational challenges that stem from massive change efforts.  Accordingly, effective Digital Transformation requires several core capabilities: strong leadership with vision and resilience, a deep understanding of the organization’s operations and objectives, knowledge and expertise of business processes, and finally a thorough understanding of technological capabilities with forethought into how these evolve over time.

HigherEchelon is one of the premier companies that brings together expertise in leadership, change, and technology to deliver digital transformations for its clients.

We couple our technological service offerings with our expertise in human capital to provide a holistic solution. Our services enhance and modernize your business and ensure effective implementations.

Read more about our technology services that can digitally transform your organization.

Change Management

One thing is common in today’s complex work environment—change. The information age has given change the “green light,” and as a result, technology is altering the business landscape in more ways and more often than ever. While all organizations experience change, the top performing organizations have leaders who are mentally equipped to lead through it and established processes to manage it.

HigherEchelon is composed of experts in the change management process at the individual and organizational level.

We understand the relationship between technology, change, and adoption because we implement large scale technology implementations ourselves. Our suite of tools takes a comprehensive and iterative approach from needs assessment through training design, implementation, and evaluation, with the goal to educate, establish, and sustain organizational changes.

Our solutions in leader development and technology uniquely position us to understand your challenges and provide a holistic approach to managing change.

We work directly with our clients to define their change management strategy, identify and empower internal change sponsors, leverage and identify technological capabilities, and collect data at each stage to ensure success that reinforces desired outcomes. At HigherEchelon, we develop leaders and leverage innovative technology within your organization to manage change and help you remain relevant in the modern workplace.

Read more about our Change Management Solutions on our Human Capital Services page.

Our Value

HigherEchelon’s value stems from our ability to integrate people, process, and technology to maximize human and organizational performance.

Our approach to organizational development correlates the need for these three critical resources with our core competencies in Transformational Leadership, Digital Transformation and Change Management.

We approach solutions from a 360° perspective and based on industry best practices and acclaimed research to ensure that your desired outcomes are achieved. Additionally, we offer unique expertise and industry experience that breeds innovative solutions customized to your needs.

Our organizational values are  Learn, Grow, Adapt and Lead. From both an internal and external perspective, we believe that excellence in these areas produces innovative, winning solutions.

Our values are instilled in every one of our employees and combine to produce innovation and transformation that yields results. Our people are our most important asset. Therefore, we continuously develop and encourage our employees to embody these values and achieve excellence.

We aim to be your premier partner in achieving organizational excellence