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Individual Solutions

Starting in the 1980s, the US Olympic Committee instituted sport psychology practices to train Olympic athletes in the psychological components of performance. For the first time, athletes began to prioritize skills such visualization, goal setting, and self-talk, among others, to account for variables that may influence their ability to achieve greatness.

We train the deliberate development of key high-performance skills. Human performance is regulated through cognitive, emotional, motivational, and decision-based processes, therefore, performers must invest in the development of skills such as mindfulness, threat response control, mindset discipline, energy management, attention control, and visualization to build out the mental and emotional foundation that enables elite performance.

The results often mean improved intangibles such as perceptions of individual or organizational credibility, competence, trustworthiness, and confidence. And, of course, results positively affect measurable tangibles, including better performance, customer satisfaction, closed sales, increased revenue, and improved retention – the metrics that show-up on everything from sports scoreboards to sales leaderboards.

Today, the skills we train are used to equip elite military special forces, professional athletes, Fortune 500 executives, and individuals in high stakes environments such as national security officers.

What Problems Do We Solve?

High performance begins with strong self-awareness. The trouble is — most of us cannot see what is holding us back and preventing our growth by ourselves. Ever wonder how some people seem to navigate the complex business landscape with confidence, strength of presence, crystal-clear purpose, and leadership dynamism that draws others to them and wins support? Ever look at your inner landscape and outer results and wonder why things have to feel so difficult?

Think of the last time your body or mind sabotaged your performance. Maybe you prepared for your speech but were thrown off by a shaky voice and trembling hands once you stood in front of the crowd. Maybe you “choked” under pressure despite solid skills and can’t understand how it happened. Maybe you perform well, better even than most, but sense you could get to an even higher level if you knew the path to get you there.

It’s no secret we are hardwired to react to stress or perceived threats in fight-flight-or-freeze responses that can prevent high performance and hurt us. What, perhaps, is a secret is that there are trainable mental, emotional, and behavioral skills that the best of the best have mastered to maintain concentration amid chaos, manage anxiety in high stakes environments, and consistently outperform others at a high level despite changing circumstances.

Every day we work with people who have the potential for true greatness. They are competent, driven, experienced professionals who love challenges, desire excellence, and want to better themselves and others.

And yet — something is holding them back and keeping them from enjoying the intrinsic and extrinsic rewards they deserve and have earned. Maybe it’s their approach to conflict. Maybe it’s their inability to establish and maintain boundaries. Maybe it’s a communication style that worked at one level of leadership but no longer produces the desired results.


Our Solutions


Coaching works. Whether for yourself or for those you lead, our leadership coaching services can help your executives become more effective leaders, with ripple effects throughout the organization.

According to statistics compiled from the Journal of Occupational and Organizational Psychology and the Association for Talent Development, high quality coaching can result in:

Leaders in all industries—from government to healthcare to business face similar challenges. We work with executives and emerging leaders across all industries to remove roadblocks in order to drive behavioral changes that matter to your organization. We work with you and your leaders to develop emotional intelligence, self-regulation, confidence, adaptability, motivation, empathy, and the ability to strengthen relationships and serve others.

Contact us today to learn more about our executive coaching services or to discuss the specifics of a leadership development plan with a certified coach.

Our Approach to Executive Coaching

We have found that improving performance behaviors in three areas improves organizational effectiveness. Consistency in these three areas improves teamwork and the ability for the organization to achieve success by creating innovative solutions to complex problems.

Our approach is unique in that it includes the integration of biofeedback, such as heart rate variability training using HeartMath©, to better understand how stress and anxiety impacts performance.

Ultimately, we develop flexible leaders with the ability and motivation to understand and change their own styles, techniques, or processes to improve personal performance at the executive level, with impacts the reverberate throughout the entire organization.

Our Coaching Expertise

Our coaches are experienced and trained working with C-Level executives, senior government/military professionals, surgeons, professional sports teams, government civilians, and business professionals to unlock potential, productivity, and overall work performance for the entire organization. Our educational and experiential background allows us to offer a blended approach to coaching that uniquely uncovers core challenges and roadblocks with a foundation in enhanced self-awareness.

Our Coaching Packages


  • 30 sessions – investment ranges from $12,955 – $28,017 depending on coach (associate, professional, master)
  • Coaching process includes: 360 assessment and up to 4 qualitative interviews with supervisor, peers, or direct reports
  • Perfect for: Strategic Leaders, Senior Executives, VPs and SVPs



  • 16 sessions – investment ranges from $6,475 – $13,999 depending on coach (associate, professional, master)
  • Coaching process includes: 360 assessment and up to 1 qualitative interview with supervisor
  • Perfect for: Directors, Mid-Level Managers, and Newly Promoted Leaders



  • 8 sessions – investment ranges from $2,995 – $6,475 depending on coach (associate, professional, master)
  • Perfect for: Individual key leaders looking for specialized competency development

Note – Pricing does not include travel of executive coach for in-person coaching sessions.

Our Team of Executive Coaches

Our team of executive coaches have extensive experience in leadership development and hold graduate degrees (i.e., Ph.D., M.A., M.S.) in Sport and Performance Psychology, Organizational Behavior, Industrial and Organizational Psychology, Communication, and beyond. Our coaches are also certified from nationally renowned organizations such as the International Coaching Federation, the Association for Applied Sports Psychology, and the Society of Industrial Organizational Psychology.

Dr. Donnie Horner – SVP, Human Capital Solutions

Dr. Donnie Horner is a seasoned administrator, leader, author, and consultant in academe, the private sector, government, and the military. A West Point graduate and former Army Football QB, Donnie earned his Ph.D. in Organizational Behavior from Stanford University and an M.S. in Transportation Systems from MIT.  As a career Army officer, he commanded a company in Panama during conflict and Army battalions in Bosnia and stateside.  He worked for President Bill Clinton, several U.S. Army Chiefs of Staff, and served as the Education Commissioner for the City of Jacksonville and Mayor Alvin Brown – the first African American Mayor in the City’s history. He is an expert in culture transformation, change management, mergers/acquisitions, and organizational alignment.

Dr. Eric Bean – Director of High Performance

Dr. Eric Bean is HigherEchelon’s Director of High Performance. Eric holds a Ph.D. in Sports and Exercise Psychology from Michigan State University, and has spent his professional career educating, training, and coaching on the application of performance psychology to leadership and corporate environments. Eric’s approach focuses on the mental and emotional elements of performance. Eric has applied this approach in numerous settings including corporate, medical, military, and professional sports. Eric has developed leadership training programs for surgeons, corporate executives, special forces, and many other audiences.  ​


Dr. Angie Winter – Director of Leadership Development

Dr. Angie Winter is a certified mental performance consultant through the Association for Applied Sport Psychology (AASP) and is working towards her certification as an Associate level coach through the International Coaching Federation (ICF). Dr. Winter has worked on multiple government contracts providing leadership development and cognitive enhancement training, as well as in multiple university athletic departments. Dr. Winter earned her Master’s Degree in Sport and Exercise Psychology from California State University at Fullerton, and her Ph.D. in Sport and Exercise Psychology from Michigan State University.









Customer Reviews

“We overcame so much doubt, rejection and negativity to build trust, lasting relationships, manage change, and improve our overall culture, and finished with our best year ever.” 

— General Manager, Stryker

“To this day, I still utilize the training and techniques we worked on together. It was the best coaching I’ve ever received in my 35 years as a Manager and Sales Representative.”

– Area Business Manager, Hyster-Yale

“I have worked with a few other coaches in my past and came to our initial sessions with some predetermined thoughts/expectations on … what I could ultimately gain from them. However, it took only a few meetings to understand that [my HigherEchelon master coach] brings to his work a very different level of knowledge with a genuine passion that I had not previously experienced. He absolutely helped me reach the goals that we set out to address. …I greatly value everything I have learned from him.” 

–SVP Sales & Marketing, Confidential Company



Mental, emotional, and behavioral skills form the foundation of high-performance and are trainable.

Organizations often limit their potential by only focusing on technical skills. They overlook the tremendous value in training the mental and emotional competencies that support high performance. Our human capital solutions help organizations unlock their full potential by developing high performing leaders and teams capable of excelling in constantly changing environments.

High performing leaders drive high performing organizations. HigherEchelon’s signature Resilient and Adaptable Leader© (RAL) program integrates principles of organizational and performance psychology with process improvement methodologies to optimize leadership development and human performance.  The program was co-developed by the former Director of the Center for Enhanced Performance at West Point and the former Director of the Air Force Smart Operations Program in the wake of 9/11 and is today the foundation of the Army’s Ready & Resilient (R2) Program.

The principles in RAL have helped countless leaders increase their awareness, change their mindsets and behaviors, and finally become the leaders they want and need to be.  Our customizable training plan helps leaders address common and perplexing issues such as: how to manage large and small-scale necessary changes, improve employee engagement, resolve conflict, manage stress, provide effective feedback, determine leadership and decision-making styles, motivate the work force, and establish a winning culture that is in alignment with business strategy. We integrate assessments, executive coaching, and deliberate practice to reinforce the training and develop productive habits that shape behavior for the long run under the direction of highly skilled and educated instructors with decades of experience leading organizations at the highest levels.

The RAL Program is different from many in that we go beyond teaching traditional leadership skills to focus on trainable performance skills that support consistent, high performance behaviors.

Through on-going executive coaching and training, those behaviors become habits and ultimately lead to the business outcomes our clients desire. RAL is not a “one and done” approach—instead, it is an investment in people as the driving force for organizational excellence.  The Resilient and Adaptable Leader© program is a transformational experience that will take your organization to the next level.


All programs include one instructor and materials for up to 20 people. Training conducted at the customer site, and travel excluded from pricing.

  • 1 DAY PROGRAM – $11,995/group
  • 2 DAY PROGRAM– $21,990/group
  • 3 DAY PROGRAM – $31,985/group

Begin your journey by calling us at (866) 488-9228 or by filling out a contact form. HigherEchelon offers professional development programs and services to help organizations perform at a higher level.

Customer Reviews

“This was a very comprehensive course with an excellent consolidation, explanation and emphasis on basically every skill necessary to create high performance teams at all levels, both as a leader and team member. This is quite honestly one of the most useful, interesting, and practical training classes I have attended during my 22 years with NASA. I wish this training were available to every employee, because of the importance of the skills taught and the strong emphasis on enabling successful teams.

The instructor did an excellent job of encouraging interaction at all levels even with the virtual environment and shared interesting, invaluable examples and thought-provoking ideas based on experiences at NASA and on a personal level. This class is outstanding!”


“The HigherEchelon Resilient and Adaptable Leader course was a transformative experience that brought new tools and perspective to our global organization. It is rare to find experiences that are this impactful. This program is relevant to any leader and any industry contributor. It is an essential ingredient to exceeding in any company and any industry. I highly recommend it.



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Our team is certified in a variety of scientifically validated assessments to help equip you with the social and emotional knowledge to take your performance to the next level.  Our highly skills team will support you in understanding and applying the results of your assessments on a daily basis, having a lasting impact on your performance.  To learn more about the assessment we offer, visits our Assessments page or connect with a team member to determine which option would be the best fit for you.