Service Offerings

HigherEchelon’s experts deliver technological service offerings in information technology, engineering services, educational gaming, cyber training and customer relationship management (salesforce.com) implementation and consulting. The HigherEchelon Team works with clients to understand their needs, and then translates those needs into action by providing key talent and management to achieve their goals.

EXCELLENCE IN TECHNOLOGY SERVICES

HigherEchelon has a highly skilled and experienced team of Technology professionals. From development of missile systems to gaming software, we can meet the needs of our customers. We are involved with the entire lifecycle of development programs, to include program management, SW development and testing. Experience with defense systems and constantly finding new talent helps HigherEchelon excel in technology and engineering services.

Resilient and adaptive organizations have learned to leverage core competencies such as strong cultural values, creativity, flexibility, tolerance for mistakes, and focus on customer service by developing team members who can find innovative solutions to business threats and opportunities. It is easier for companies with flexible operational processes to make innovative changes. Innovative adaptation is more important in the global marketplace because of the dynamic and uncertain external environment resulting from rapid technological change, economic turmoil, hastily changing customer preferences, intense competition, and shortages of critical resources for conducting operations.

To avoid problems, the HE team applies a highly effective communication and risk mitigation process that has enabled us to identify and address the vast majority of real or potential issues before they affected the task. Should there ever be an issue, we ensure on-site company leadership connects with the Client Representative to determine the root cause of the problem and a feasible solution. Our best tactic is the responsiveness of our leaders.


Meet the Team

Paul Maggiano
PARTNER
Tim Pash
SENIOR VP, SALESFORCE AND IT SERVICES
Paul Andrzejewski
SENIOR VP, TECHNICAL SOLUTIONS
Dwight Peters
VP, ENGINEERING
Brent Osborne
VP, GAMING & SIMULATION