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Organizational Performance Assessments & Diagnostics Copy

Client Review ★ ★ ★ ★ ★

“Winzer is conducting a complete Enterprise Resource Planning (ERP) implementation that touches every location, functional group and associate. We interviewed four providers… and selected HigherEchelon for two reasons: (1) They were the only group that spent sufficient time understanding our project and defining a scope of work that was completely in line with our needs. (2) Their approach of establishing a fact-based engagement, assessment and coaching. There is substance and rigor to their consulting.”

– John Kerr, President & CEO, Winzer

Gut Instincts Are Not Enough at Scale

Gut instincts have value — particularly when an organization is young, nimble, and a visionary leader can pursue opportunities and quickly pivot based on an entrepreneurial hunch about what works. However, as organizations grow and face increasingly more complex business conditions, the go-with-your-gut approach is not enough for effective leadership, talent and culture management, strategic planning, and decision-making. It becomes harder to pinpoint underperforming managers or employees, inefficient processes costing time and money, hidden risks, and what company culture actually is despite what leaders hope it is.

Maximize Impact with a Data-Driven, Informed Strategy

As Marshall Goldsmith famously said: “What got you here won’t get you there.” Data doesn’t have to replace leadership vision, but data should always inform leadership vision. There is valuable information buried in your organization just waiting to be mined — if you know what you are looking for, how to extract it, and what to do with it once you have it. Scientifically validated organizational and individual assessments and expert diagnosis gives you the ability to see the big picture and zoom in on problem areas that you may not have known about otherwise.

We Guide Clients through a Rigorous Assessment Process & Distill Findings in Clear, Usable Dianostics

Our team of award-winning experts in Performance Psychology, Organizational Behavior, and Industrial and Organizational Psychology have decades of experience implementing evidence-based performance assessments and diagnostics with individuals and organizations ranging from high stakes national security teams to Fortune 500 companies to professional sports teams.

We have helped organizations achieve statistically significant performance improvements that all began with careful assessment, diagnosis, and follow-on consulting.

Some of our interventions and impacts include:

  • Consulting that helped a major medical equipment provider’s national sales team meet its quota for the first time in 14 years.
  • Consulting that helped a medical testing company achieve the best two years in growth and revenue since its inception, maintenance of a 30% growth trajectory, and a more than doubled EBITDA in each of the last two fiscal years since partnering with us.
  • Cognitive enhancement training for individuals in a high stakes national security environment that resulted in 19% decrease in reaction time and significant increase in reaction time accuracy, allowing for quicker threat identification with fewer errors.
  • Business process reengineering for a large defense contractor that saves executive leadership an average of 3-5 hours per week through automations.

Client Review ★ ★ ★ ★ ★

“We highly value our relationship with HE. You all have helped us implement and continue to improve our system to make it a usable, user-friendly, value-added solution for our company. …The dynamic reports and dashboards with data that has integrity has provided our leadership better insights into our pipelines, and allows them to make much better data driven decisions about resources, both in terms of people, but financial resourcing as well.”

-Katherine Seidler, Ph.D., Senior Capture Analyst, Yulista Holding LLC

Performance Assessments Ensure Successful Outcomes

Peter Drucker said, “If you cannot measure it, you cannot improve it.” To objectively determine a way forward—either individually or organizationally—you need verified methods and measures to identify your current state. We begin each project with a front-end analysis to understand organizational needs, analyze baseline performance, determine target outcomes, and measure performance gaps. These can involve formal interviews, focus groups, as well as specific industry accepted assessment instruments.

We are proficient in numerous vendor-developed tools and leverage a suite of in-house assessments that measure learning, personal behavior, cognitive performance, and organizational results. Our tools allow us to analyze your specific needs and determine appropriate action.

Assessments Help Raise Self-Awareness and Build Great Teams

We also use a range of tools designed to simply help improve self-awareness and build better teams through understanding of individual motivations, preferences, and approaches. Common assessments used throughout our engagements include:

  • Adaptability Quotient (AQ) – We are going to see more change in the next 10 years than we have in the last 100. Being able to adapt to an uncertain environment is now more critical then ever. We partner with AQai to provide a robust measure of workplace adaptability, in other words, individuals’ Adaptability Quotient. The AQ measures three core dimensions:
    • How and to what degree do you adapt?
    • Who adapts and why? (e.g. what are the character traits that best influence adaptation)
    • How does the environment influence adaptation?
  • Enneagram Institute Riso-Hudson Enneagram Type Indicator (RHETI) – The Enneagram is one of the most comprehensive measures of personality, behavior, motivation, and communication styles that unlocks self-awareness and understanding of others’ preferences. We administer the scientifically validated RHETI instrument and our Enneagram experts walk your team through results and knowledge application in robust trainings that improve work and personal relationships and outcomes.
  • Cognitive Behavioral Assessment (CBA) – We partner with Dr. Paul Squires, founder and head of Applied Skills & Knowledge© to provide assessments that measure skills used in eight leadership situations: teamwork, communication and networking, work-life balance, innovation, business acumen, quality focus, customer focus, and project management.
  • Myers-Briggs Type Indicators (MBTI) – Our practitioners provide MBTI assessments which aim at indicating differing psychological preferences in how people perceive the world around them and make decisions.
  • Korn Ferry© viaEDGE – We partner with industry leader Korn Ferry© to provide assessments that align business with talent strategy.
  • DiSC© profile – We offer the DiSC© assessment, a personality assessment tool based on the DiSC theory from psychologist William Moulton Marston. The DiSC theory centers on four different personality traits: Dominance, Influence, Steadiness, and Conscientiousness. The goal is to improve productivity, communication, and teamwork by accounting for personality and behavior. Our partnership includes training and assessments integrated into a program called the 5 Behaviors of a Cohesive Team.
  • Envisia Learning’s View Suite 360 – We partner with Envisia Learning© to provide ten validated 360 assessments oriented towards executives, leaders, managers, and individual contributors. The assessments focus on competencies aligned with leadership, team building, and emotional intelligence, to include those working in a sales environment.
  • Hogan EQ report – We partner with Hogan Assessments© to provide assessments that measure emotional intelligence as it relates to performance.

We Assess Progress All Along the Journey

We continuously evaluate effectiveness throughout every program to ensure you are receiving quality service that tangibly improves outcomes. We develop custom evaluation plans with each customer to define “what right looks like” and design tools that meet your needs and exceed your expectations. Our team of Subject Matter Experts in Kirkpatrick Evaluation and ROI leverage analytics technology to thoroughly and objectively analyze desired outcomes. The result? Progress you can see and impacts you can measure.

Working with HigherEchelon

We are trusted partners in organizational excellence leveraging the power of psychology and technology to unleash human potential and help teams achieve measurable results. We are driven by a passion to help clients win in the complex modern working enviroment. As such — we are dedicated to (1) listening carefully in a discovery stage to ensure our solutions will move the needle for you. If we decide to move forward together, we will (2) design a custom plan to achieve the desired outcomes, (3) deliver our services and (4) measure and report back on effectiveness throughout the engagement and at completion.

Get in touch today so we can schedule step one: Listening to YOU.

Call us at 866-488-9228 or fill out this form to get started.