Culture is viewed as the organizational values and beliefs that guide an organization’s attitudes and behaviors. Strategy is the framework for pursuing your vision and business goals. So why the need for alignment? Simply put, organizational culture drives performance—what you do is proof of what you believe. When companies lack congruence between their culture and their actual practices, they struggle to perform.
These three categories broadly define where an organization’s strategy seeks to provide value (e.g., high end customer experience, high quality or innovative merchandise, or cost leading models). There are no wrong strategies – just ineffective ones! At HigherEchelon, we work directly with top leadership at public and private sector organizations to assess the current organizational culture and determine if it adequately supports the strategy.
Our process focuses on the leader as the focal point for establishing the values which drive behavior and ultimately, business results. We align culture and strategy to get results by:
We excel in effective and practical change management and process improvement practices and organizational development interventions that are grounded in performance improvement.