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Simple Salesforce Tools that Amplify Change Management

Author: Ashley M. Hayes, HigherEchelon Salesforce Trainer When it comes to implementing a new technology, a new process, or taking on any type of organizational change, understanding how to make and sustain that change successfully is crucial. Too often, organizations focus on milestones such as go-live day for a new technology, and not enough...
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Salesforce Pros and Cons

March 1, 2021 in
By: Katie Levy, HigherEchelon Lead Salesforce Consultant Salesforce is currently the world’s #1 customer relationship management (CRM) platform, and with good reason. It’s used by thousands of businesses and organizations with a variety of goals and use cases and can be used to do everything from engaging customers with relevant digital marketing, launching ecommerce,...
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Effective Change Management with the ADKAR Model

Author: Angie Fifer, Ph.D., CMPC Editor: Rachel Bryars "If you do not change direction, you may end up where you are heading.” – Lao Tzu Change is Inevitable One thing that is certain in business no matter the organization: change is both inevitable and necessary for relevancy and growth. However, change is challenging because...
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Crucial Characteristics of Strong Cultures

February 17, 2021 in
Author: Angie Fifer, Ph.D., CMPC Editor: Rachel Bryars “Culture is simply a shared way of doing something with a passion.” – Brian Chesky, Co-Founder, CEO, Airbnb Culture Is a Buzz Word "Culture" has become a big buzz word in organizations. In order to maximize productivity and results, culture must come first, right? But what...
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Integrating 3D Visualization into Remote Football Training

  Author: Brent Osborne, HigherEchelon VP of Gaming & Simulation As the COVID-19 pandemic continues to change the way we all work, football organizations at every level have scrambled to adapt their programs to support remote training. More than ever, football coaches need effective remote learning tools to use with their athletes. As a...
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