News and Posts

By Katie Levy Though it may not feel like spring for some of us, it is time for the Salesforce Spring ’23 release! With enhancements, new features, community ideas delivered, and more, it is our first of three opportunities to take advantage of Salesforce’s free, real-time innovation in 2023. New to the Salesforce ecosystem...

Leadership is Crucial in Dangerous Contexts Professionals working in dangerous industries -- such as the armed forces and emergency services -- face psychological, social, and physical challenges special to leading in high-stakes contexts. The newly released Leadership in Dangerous Situations, Second Edition: A Handbook for the Armed Forces, Emergency Services and First Responders addresses...

Contributors: Brent Osborne, Rachel Bryars, Steve Spaulding, and Andrea Pressnell Graphic Design: Nicole Szews Virtual and augmented reality training allows users to practice skills in a safer and more cost-effective environment than in the real world. Many industries, including aviation, are tapping into these innovative experiences to achieve real-world training results at a fraction...

Check out our guide detailing how to maximize Salesforce value and avoid common Salesforce implementation problems: This guide is written by Rachel Bryars with substantial contributions from Paul Maggiano, Tim Pash, Katie Levy, Neil Penso, and Steven Spaulding. All graphic designs by Nicole Szews. Click the image above or follow this link to read....

Author: Eric Bean, PhD Are you more comfortable adopting new strategies than a monkey? Apparently not. In 2019 research by Watzek and colleagues, the levels of cognitive complacency or laziness of capuchin monkeys and rhesus monkeys was compared with that of humans. (Before describing the results, I should warn you that capuchin monkeys are...