General

Summer is not officially over yet, but luckily, those of us in the Salesforce ecosystem do not have to wait another moment for the Winter ‘24 release. With enhancements to existing tools, community ideas delivered, exciting new features, and more, there’s no better way to close out the year. What's a release? Salesforce periodically...

With a growing host of digital and other communication channels available to facilitate interactions between sales reps and prospects, sales engagement platforms are becoming more critical to support successful sales teams. Whether it’s choosing the right channel to use for the right prospect at the right time, knowing when the next interaction should occur,...

High-performing athletes have much in common with high-performing CORPORATE athletes -- grit, resilience, adaptability, and high degrees of intrinsic motivation, ownership, and accountability. HigherEchelon's Director of Leadership Development Angie Winter recently participated in Culture in Sports's Roundtable Webinar to help participants break down and understand what motivates the 21st Century Athlete, including what they...

In today's dynamic business landscape, organizations are relentlessly pursuing enhanced operational efficiency, strategic intelligence, and seamless collaboration. Executive coaching and team building are two essential training programs that can help you achieve these goals. Together, they form a symbiotic relationship that boosts business performance. Executive coaching focuses on refining individual leaders' skills, while team...

Author: Eric Bean, PhD Are you more comfortable adopting new strategies than a monkey? Apparently not. In 2019 research by Watzek and colleagues, the levels of cognitive complacency or laziness of capuchin monkeys and rhesus monkeys was compared with that of humans. (Before describing the results, I should warn you that capuchin monkeys are...