Just 30% of employees are actively committed to doing a good job. According to Gallup’s 2013 State of the American Workplace report, 50% of employees merely put in their time, while the remaining 20% act out their discontent in counterproductive ways, negatively influencing their coworkers, missing days on the job, and driving customers away through poor service. According to Gallup estimates, the 20% group costs the U.S. economy approximately half a trillion dollars each year.
Corporate leaders are learning what measures will convert disengaged employees to engaged ones. As a result, a British retail group lowered employee turnover from about 40% to 11% in the first year, reducing recruitment and training costs by 50%. When including absenteeism, the group saved more than $50 million in the first year. With the reduction in employee turnover, customer satisfaction scores also climbed more than 30%.
HigherEchelon’s Organizational Performance training will help you re-engage your employees by exploring the critical components of workplace engagement and through coaching your leaders on how to increase employee morale, performance, and engagement. Our team has the expertise and experience to drive this shift for you and your organization. Contact us to schedule a consultation.
Corporate Globalization was once considered the future for corporate success–with the US economy slowing, incomes flattening, and corporate costs rising, and with international populations growing, salaries rising, and foreign investments welcomed. As distances shrank because of modern transportation and communication technologies, chasing growth globally became universally logical, and trade and capital flow surged.
As the world is recovering from the effects of the recent global recession, several multi-national companies have retracted their global strategies while many others have continued to grow. Leaders evaluate both strategic and non-strategic goals for their organizations in an effort to recognize corporate success. A major consumer-goods company has continued a global strategy, while a major aerospace manufacturer maintains much of its business nationally.
HigherEchelon’s Leadership Performance training will help you improve your leaders’ ability to focus on the critical components of a high functioning team and be able to make effective decisions despite external circumstances. Relying on research in fields of human performance, organizational psychology, and resiliency, our program has demonstrated our ability to handle situations and challenges such as this one. Contact us to schedule a consultation.