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Technology Change: 5 Costly Mistakes Orgs Make (and how to avoid them)

Author: Leah Crawford Editor: Rachel Bryars If you are like most modern professionals, you have probably experienced some form of new technology roll-out in your organization. The pace of today’s technological advancements has companies digitizing, migrating, and automating more than ever before. Every element of business operations can be digitized with software, and many...
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Simple Salesforce Tools that Amplify Change Management

Author: Ashley M. Hayes, HigherEchelon Salesforce Trainer When it comes to implementing a new technology, a new process, or taking on any type of organizational change, understanding how to make and sustain that change successfully is crucial. Too often, organizations focus on milestones such as go-live day for a new technology, and not enough...
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From Air Force to Salesforce: HigherEchelon Solution Architect Lauren Zolp Featured in Salesforce Talent Alliance Webinar

November 2, 2020 in
    The Salesforce Talent Alliance recently featured HigherEchelon 9x certified Salesforce Solution Architect Lauren Zolp in a LinkedIn webinar designed to highlight various paths to success within the Salesforce ecosystem. Zolp shared how her Salesforce success story began amidst challenges unique to military life. She was serving in the Air Force when she...
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Salesforce: Eight Fantastic New Features in the Winter ‘21 Release 

September 14, 2020 in
By Katie Levy, 4x certified Salesforce consultant with HigherEchelon, Inc. The next Salesforce release is upon us! If you are new to the Salesforce ecosystem, or have missed our past posts on Salesforce releases, Salesforce delivers innovative features three times each year: Spring, Summer, and Winter. This means all Salesforce customers use the same version of the...
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A Time to Hunker Down or a Time to Invest?

April 8, 2020 in
Author: Tim Pash, SVP Salesforce Implementation Consulting Many companies are scrambling right now to figure out how to remain productive while employees work remotely.  A common reason why companies decide to move a solution to a cloud-based environment is due to performance issues encountered with their locally-hosted, legacy-based infrastructure.    Even with the workers in...
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