Blog Archives

By Katie Levy Summer is coming, and that means it's Salesforce release season again. With new features, enhancements, community ideas delivered, and more, the Salesforce Summer ’23 release marks an exciting milestone in the year. And this release is a big one. What is a Salesforce release? Over three sets of weekends each year, Salesforce delivers...

If you are a current Salesforce customer, is your organization using Multi-Factor Authentication (MFA)? If not, now is the time to get ready because with the Spring ’23 release, Salesforce announced that automatic enablement of MFA for direct logins will occur over several phases throughout 2023. Not sure what that means, or where to...

Author: Leah Crawford Editor: Rachel Bryars If you are like most modern professionals, you have probably experienced some form of new technology roll-out in your organization. The pace of today’s technological advancements has companies digitizing, migrating, and automating more than ever before. Every element of business operations can be digitized with software, and many...

Author: Ashley M. Hayes, HigherEchelon Salesforce Trainer When it comes to implementing a new technology, a new process, or taking on any type of organizational change, understanding how to make and sustain that change successfully is crucial. Too often, organizations focus on milestones such as go-live day for a new technology, and not enough...

    The Salesforce Talent Alliance recently featured HigherEchelon 9x certified Salesforce Solution Architect Lauren Zolp in a LinkedIn webinar designed to highlight various paths to success within the Salesforce ecosystem. Zolp shared how her Salesforce success story began amidst challenges unique to military life. She was serving in the Air Force when she...