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Recent News and Blogs

Eight Fantastic New Features in the Salesforce Summer ’20 Release

May 31, 2020 in
It is that time again; time for another Salesforce release! As mentioned earlier on the HigherEchelon blog, or in case you’re new to the Salesforce ecosystem, Salesforce delivers innovative features three times each year during seasonal releases: Spring, Summer, and Winter. Upgrades are automatically delivered in real time to ensure all Salesforce customers are...
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Leading Without a Title

May 13, 2020 in
Author: Drew Morgan "If your actions inspire others to dream more, learn more, do more, and become more, you are a leader." - John Quincy Adams Consider the following scenario. You are on a call with your team led by your supervisor as you discuss ideas for an upcoming project. Your colleague, who has...
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Transforming Analytics Into Insights

May 4, 2020 in
How Tableau and Salesforce Help you Visualize Results Salesforce recently completed the purchase of Tableau, an amazing data reporting and visualization tool. This solution nicely complements the existing Einstein Analytics product and adds some critical capabilities to the platform. A common question is when do I use Einstein Analytics vs Tableau? The first step...
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Leadership Imperatives During the COVID-19 Pandemic

April 14, 2020 in
Authors: LTG (R) Bob Caslen, Dr. Donnie Horner, Rick Roper Leadership and its connection to organizational high performance is one of HigherEchelon's core competencies and greatest strengths. A large part of our success is due the team we have assembled which includes senior leaders who have successfully led large, complex, and very different organizations through...
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A Time to Hunker Down or a Time to Invest?

April 8, 2020 in
Author: Tim Pash, SVP Salesforce Implementation Consulting Many companies are scrambling right now to figure out how to remain productive while employees work remotely.  A common reason why companies decide to move a solution to a cloud-based environment is due to performance issues encountered with their locally-hosted, legacy-based infrastructure.    Even with the workers in...
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