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Recent News and Blogs

How to Manage Adversity Like a Boss

March 10, 2020 in
Author |  Jeremy Atkins and Shrujal Joshi, Performance Coaches Consider three scenarios: A basketball player who thinks the official made an incorrect call; a business professional whose computer crashed in the middle of a key meeting; a TSA officer dealing with an irate passenger. What do these three individuals have in common? They’re all...
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Beyond CRM: Taking Salesforce to an Enterprise Level

March 3, 2020 in
If you know Salesforce, then you know it is a powerful and flexible platform. Many industries are adapting Salesforce to non-sales processes with a common goal to make their organization more efficient and effective. At HigherEchelon, a leadership consulting firm, we see a wide variety of interesting client requirements and build innovative solutions to...
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Why Emotional Intelligence Matters

February 24, 2020 in
Author: Sarah Charles, High Performance Coach A lot has been written about the relationship between Emotional Intelligence (measured as Emotional Quotient) and leadership capacity. However, for most, the question remains if EQ is a critical skill or just another politicized agenda cloaked in ‘education.’ Based on our experience at HigherEchelon Inc, we believe EQ...
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Who Dares, Wins

February 10, 2020 in
Author  |  Rick Roper, SVP Human Capital Services   Both Apple and Amazon started in a garage. Facebook started on a college campus, and the youngest CEO in the world is 17 years old. While it is easy to attribute their success to products and technology, the reality is that all of this existed...
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Everything you Need to Know About Salesforce’s Spring ’20 Release

February 3, 2020 in
2019 was a great year for HigherEchelon’s Salesforce team. In 2019, we achieved Silver status as a Salesforce consulting partner, were honored as the Salesforce Military Hiring Partner of the Year, won Contractor of the Year at the Huntsville Small Business Awards, received a GovCon award for our work on the VA Women’s Health...
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