General

Author |  Jeremy Atkins and Shrujal Joshi, Performance Coaches Consider three scenarios: A basketball player who thinks the official made an incorrect call; a business professional whose computer crashed in the middle of a key meeting; a TSA officer dealing with an irate passenger. What do these three individuals have in common? They’re all...

Author: Sarah Charles, High Performance Coach A lot has been written about the relationship between Emotional Intelligence (measured as Emotional Quotient) and leadership capacity. However, for most, the question remains if EQ is a critical skill or just another politicized agenda cloaked in ‘education.’ Based on our experience at HigherEchelon Inc, we believe EQ...

Author  |  Rick Roper, SVP Human Capital Services   Both Apple and Amazon started in a garage. Facebook started on a college campus, and the youngest CEO in the world is 17 years old. While it is easy to attribute their success to products and technology, the reality is that all of this existed...

HigherEchelon is pleased to announce Roger Sam has joined HigherEchelon as Vice President of Federal Technology Programs. HigherEchelon, a growing service-disabled veteran-owned small business, specializes in providing human capital and technology services to the Federal government. Roger will apply his experience working with the Department of Veterans Affairs and other Federal agencies to grow...

There is no getting around it – conflict is everywhere, and the workplace is no exception. Some of our favorite television shows owe part of their grand appeal to the way they make light of situational workplace conflict (Think The Office or Parks and Recreation, for example). While often humorous for sitcom-binging viewers, poorly...